Personalization is a tool business men and women can use in order to build their companies. Personalization involves creating and fostering an individualized experience for each and every customer. Creating a personal experience is the key to success in the market, as individualization becomes increasingly important to consumers. Staying ahead of customer expectations and creating opportunities for engagement are key in personalization. One way to personalize is to create content specifically for certain demographics, and send this content towards those demographics.
Key Takeaways:
- Personalization can mean the difference between someone engaging with your website and someone actually making a purchase.
- Personalization involves identifying customer segments and then understanding who your customers are and how they engage within these segments.
- You might examine your data and notice that your content is working for most customer segments, but not for a particular segment.
“Displaying content tailored to the device type they are using could be the key to increasing conversions.”
Read more: https://blogs.oracle.com/marketingcloud/whats-the-big-deal-about-personalization
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